Right of withdrawal

Information on the exercise of the right of withdrawal & model withdrawal form

The consumer has a right of withdrawal as follows, provided that the consumer is a natural person who concludes a legal act for personal purposes and that this act cannot be attributed to his commercial or independent professional activity:

A. Information concerning the exercise of the right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract without giving any reason within 24 hours before your booking.

To exercise the right of withdrawal, you must notify us (Syndicat intercommunal NORDSTAD, E-Mail: hello@startlokal.lu) of your decision to withdraw from this contract by means of an unambiguous statement (e.g. letter sent by post, fax or e-mail). You can use the model withdrawal form below, but this is not obligatory.

For the withdrawal period to be respected, it is sufficient that you send your communication on the exercise of the right of withdrawal before the withdrawal period expires.

Effects of withdrawal

If you withdraw from this contract, we shall refund all payments received from you without undue delay and in any event no later than fourteen days from the day we are informed of your decision to withdraw from this contract. We will make the refund using the same method of payment as you used for the original transaction, unless you expressly agree to a different method; in any event, there will be no charge to you for this refund.

B. Sample Withdrawal Form

Please complete and return this form only if you wish to withdraw from the contract.

For the attention of

Startlokal by NORDSTAD
20, rue Fridhaff
L-9148 Erpeldange-sur-Sûre
Phone +352 28 70 75
E-mail: info@nordstad.lu

I/We (*) hereby notify you (*) of my/our (*) withdrawal from the contract for the provision of the following services (*):



Booked on (*) ____________

Name of the booker(s)

Address of booker(s)

Signature of the reserving party (only in case of notification of this form on paper)


(*) Delete as appropriate.