Terms and conditions
Startlokal by NORDSTAD
20, rue Fridhaff
Phone +352 28 70 75
Table of contents
- Scope of application
- Conclusion of the contract
- Right of withdrawal
- Price and payment terms
- Mediation procedure
- Applicable law, competent jurisdiction
- Information on online dispute resolution
- Internal regulations
1. Scope of application
1.1 These General Terms and Conditions of Sale (GTCS) apply to all contracts concluded between a consumer or a professional and the Syndicat intercommunal NORDSTAD, 20, rue Fridhaff L-9148 Erpeldange-sur-Sûre
(hereinafter referred to as the “seller”) and having as their object the products and/or services presented by the seller on its online shop. These GTC shall cancel any conditions imposed by the customer, unless otherwise agreed.
1.2 For the purposes of these GTC, a consumer is any natural person who acts for purposes that are not part of his or her commercial, industrial, craft or liberal activity. For the purposes of these General Terms and Conditions of Sale, a professional is any natural or legal person who acts, including through the intermediary of another person acting in his name or on his behalf, for purposes that fall within the scope of his commercial, industrial, craft or liberal activity.
2. Conclusion of the contract
2.1 The product descriptions published in the Seller’s online shop represent binding offers by the Seller, which the Customer accepts by placing an order.
2.2 The customer may place an order via the order form in the Seller’s online shop and thereby accept the Seller’s offer. When placing an order via the online form, the customer, after entering the personal information relating to the order and clicking on the button completing the order (“Confirm Order”), shall issue a binding declaration of acceptance of the offer relating to the goods contained in the customer’s order basket.
2.3 The Seller shall send the Customer an acknowledgement of receipt of the order by post or electronically.
2.4 The text of the contract shall be archived by the Seller and shall be sent to the customer together with these GTC after the order has been sent, in text form (e-mail, fax or letter). Furthermore, this document is also archived on the Seller’s website and can be requested free of charge by the customer via his password-protected account by entering the respective login data, provided that the customer has created an account on the Seller’s website prior to placing the order.
2.5 Before placing a firm and definitive order via the seller’s online form, the customer has the possibility of correcting his or her entries using the usual keyboard functions. In addition, all the information provided is displayed again in a confirmation window just before the final validation of the order and can be corrected in the same way.
2.6 Only the French language is binding for the conclusion of the contract.
2.7 The processing of the order and the contact is done by e-mail and via an automated order processing system. The customer must ensure that the e-mail address provided is correct for order processing purposes and so that he/she can receive the e-mails sent by the seller. In addition, the customer must ensure that all e-mails sent by the seller or by third parties responsible for processing the order can be received if spam filters are used.
3. Right of withdrawal
In principle, consumers have a right of withdrawal. Further details on the right of withdrawal are given in the seller’s information on exercising the right of withdrawal.
4. Prices and payment terms
4.1 Insofar as nothing else is apparent from the product descriptions published by the Seller, the prices quoted by the Seller are prices in euros including all taxes and therefore include value added tax (VAT). Additional shipping and delivery costs may apply. These are, if applicable, expressly displayed on the seller’s website.
4.2 The customer can choose between several payment options which are displayed on the seller’s website.
4.3 If advance payment is agreed, it must be made immediately after the conclusion of the contract.
5. Mediation procedure
In the event of a dispute, the consumer has the option of having recourse to a conventional mediation procedure or any other method of dispute resolution.
6. Applicable law, jurisdiction
6.1 If the customer is a consumer within the meaning of Article 1.2, any legal relationship between the contracting parties shall be governed by the law of the country in which the customer has his or her habitual residence, to the exclusion of the international commercial law of the United Nations. The place of jurisdiction for all disputes arising in connection with this contract shall be exclusively that of the customer’s habitual residence.
6.2 If the customer is a professional within the meaning of Article 1.2, any legal relationship between the contracting parties shall be governed by the law of the country where the seller has its registered office, to the exclusion of the international commercial law of the United Nations. The place of jurisdiction for all disputes arising in connection with this contract shall be exclusively that of the Seller’s registered office.
7. Information on online dispute resolution
The European Commission includes on its website an electronic link to the online dispute resolution platform as follows: https://ec.europa.eu/consumers/odr.
This platform is a one-stop shop for settling disputes out of court in relation to online sales or service contracts between consumers and traders.
8. Internal regulations
The “NORDSTAD” inter-municipal association declines all responsibility in the event of theft, damage or loss in the “STARTLOKAL” building.
Every tenant must have a personal civil liability insurance and must present it by simple request to the staff at the reception of the “STARTLOKAL” before the beginning of his hiring and/or service.
In the event of damage caused by the hirer, he/she is civilly liable and must pay for the damage caused.
All tenants agree to respect the internal rules of the “STARTLOKAL”.